Ron Bronson

Ron Bronson leads impactful initiatives at the intersection of technology, service design and public policy. He began his career as an information architect managing large-scale digital systems. He currently serves as Director of Design at 18F, leading one of the largest experience design teams in federal government. He’s also graduate candidate in Collaborative Design at the Pacific Northwest School of Art at Willamette University.

Ron Bronson is a design leader & strategist with deep experience leading digital initiatives from ideation to post-launch. Outside of work, he’s a global speaker on service design. His practice is focused around Consequence Design which centers on interaction design harms (aka “dark patterns”), the intersection of technology in spatial experiences, and consumer advocacy in service delivery. He spent the past 4 years at GSA’s 18F, most recently as head of one of the government’s largest in-house design teams.

He was appointed by the Mayor to serve on the Portland Historic Landmarks Commission; was a member of several non-profit boards (AIGA Indy, IxDA) and even a community radio station. He started Indianapolis Design Week in 2017, and one summer in Connecticut (accidentally) invented a sport. Many moons ago, Ron served in US Air Force.

Outside of work, you can also find him spinning up skeeball leagues, curating the tea menu at your favorite hangout, hosting bar trivia, podcasting, or ranting online in Finnish about baseball. (it’s a long story…)

Upcoming Talks

FTA Tech Conference - Portland, OR (August 2022)
Portland Design Festival - (October 2022)
Federal CX Leadership Symposium - (October 2022)
Rosenfeld Media Civic Design Conference - (November 2022)
ConveyUX - (May 2023)

Videos of Ron Talking With his Hands

Ron has presented at over 50 design & tech events around the world since 2017.

Recent Talks

IxDA Oslo - Dec 2021 Surfacing Podcast - On Service Design (2021) ACT-IAC Podcast - Edge Cases & Empathy (2021) Service Design Network Global Conference (2020) An Event Apart (2020) DrupalCon (2018)


Outside of tech, Ron has coached tennis programs in his spare time around the country including summer camp programs throughout New England intermittently over a decade.

As Head Girls Varsity Tennis Coach at Catlin Gabel, his 2022 team won the 4A/3A/2A/1A Oregon State championship and claimed back-to-back District & Conference championships. In three seasons, he’s had 11 All-District selections, as well as back-to-back individual singles & doubles district champions. While coaching in Wyoming, he led Cheyenne Central’s girls team to a 3rd place finish at state, and a South Regional & Conference title. ”

His boys team also finished 3rd in the region and the program boasted 2 All-State selections & 7 players All-Conference. In one season at Oregon City HS, his boys team earned OSAA All-State Academic honors. He’s also coached collegiately in Illinois and high school programs in Colorado.

Ron’s career dual meet record as a head coach is currently 43-18-1, with a state championship, 3 regional titles & 3 conference titles.

As a player, Ron was a four-year letter winner, captain & all-area doubles honorable mention selection his senior year at Plainfield (NJ) High School, where he was part of three consecutive NJSIAA state playoff teams and a conference championship in 1997, which was the first boys tennis conference title in school history. He played one season of college tennis at Monmouth (IL) College in 2003, where he played both singles (4/5/6) & doubles (2) and served as a team captain.

(He also coached college speech & debate for three seasons, (and started at least two college debate programs, and ghostwrote a student government constitution,) but now he just occasionally a new generation of debaters to his odd judging philosophy.)


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